By Madyson Fitzgerald, Stateline.org
Whereas on her method house from a co-working area in Denver final 12 months, Colorado state Rep. Jenny Willford says she was sexually assaulted by her Lyft driver.
In her lawsuit filed towards Lyft in January, Willford alleges she was “subjected to unwelcome, nonconsensual sexual contact, touching” and lewd feedback in the course of the experience.
Willford was picked up by a special driver than the particular person recognized within the Lyft app, based on the swimsuit.
Her expertise — and those who different survivors shared along with her after listening to her story — prompted Willford, a Democrat, to introduce laws this 12 months that aimed to require security measures for each riders and drivers utilizing ridesharing apps.
“In my thoughts, all of these items are very fundamental with regards to security,” Willford stated. “They’re simply so widespread sense that it’s been actually disheartening and irritating to me that Uber … threatened to depart the state if the invoice turns into legislation.”
Her invoice would have required rideshare firms to conduct extra common background checks for drivers, to create a program for passengers or drivers who wish to audio or video file their rides and to develop different security insurance policies.
However following Uber’s threats to depart the state if the measure handed, Colorado Democratic Gov. Jared Polis vetoed it in late Could. The invoice would jeopardize rideshare providers in Colorado “to an untenable diploma, and will very nicely result in firms that Coloradans depend on exiting the market, elevating costs, or lowering the variety of drivers,” his veto letter stated.
Colorado isn’t alone. State and metropolis leaders throughout the nation are in search of methods to make rideshares safer. However lobbying campaigns from Uber and Lyft in lots of circumstances are blocking laws meant to strengthen protections for each drivers and passengers.
Uber and Lyft, the 2 firms that dominate the U.S. rideshare trade, argue they’ve adequate security options inside their apps.
“At Uber, we put security on the coronary heart of our operations, utilizing expertise, transparency, and accountability to assist shield riders, drivers, and the broader group, with strong background checks and security options like Audio and Video Recording, the Emergency Button, PIN verification, and RideCheck,” Uber wrote in a press release to Stateline.
“We stay dedicated to this work, and to dialogue with invoice sponsors on wise insurance policies that hold folks protected whereas defending privateness and entry.”
However there’s nonetheless a niche in laws for rideshare firms due to their evolving applied sciences, stated Lorena Roque, the interim director of schooling, labor and employee justice at The Middle for Legislation and Social Coverage, a left-leaning anti-poverty advocacy group.
“Engaged on an app-based platform — like with supply staff and rideshare staff — that form of work is comparatively new, so there’s not a transparent commonplace,” Roque stated.
Uber and Lyft are using lobbyists on the state and native ranges. In Rhode Island, one other state the place legislators are pushing rideshare security payments that the businesses have objected to, Uber is on tempo to spend $50,000 this 12 months on lobbyists, based on the state’s lobbying database. Lyft has been spending $5,000 month-to-month on lobbyists in Rhode Island.
Throughout the nation, Uber and Lyft have testified towards measures in state legislative hearings and metropolis council conferences. In Colorado’s case, quite a lot of officers representing Uber spoke out towards Willford’s laws at committee hearings, whereas Lyft despatched a letter to Polis urging him to veto it. Jerry Golden, Lyft’s chief coverage officer, wrote within the letter that the laws’s necessities “ignore and in the end won’t enhance situations for riders and drivers.”
Uber informed the state Senate it could be “inconceivable” for rideshare firms to adjust to the invoice’s necessities instantly upon approval and that the audio and video requirement is “not attainable to implement.”
“The intention of my laws was by no means to drive out Uber or Lyft,” Willford stated. “The intention was at all times to require the next stage of accountability and security from them. However we will’t try this in the event that they’re going to throw tantrums and choose up their toys and go house each time anyone asks them to do higher.”
Security for passengers
As part of Lyft’s security measures, drivers should full annual background checks and necessary driver security schooling. The app can also be programmed to verify in with riders when drivers take lengthy stops or deviate from the route they have been assigned.
Uber conducts periodic felony screenings for all energetic drivers and requires drivers to commonly confirm their id by sharing a selfie with Uber utilizing the app. Each firms provide reside emergency help to riders.
Between 2020 and 2022, Lyft reported 23 deadly bodily assaults of individuals utilizing the Lyft platform and a couple of,651 cases of the 5 most critical classes of sexual assault, based on its 2024 Security Transparency Report. Whereas incidents of sexual assault had decreased 21% for the reason that final report, which lined 2017-19, deadly bodily assaults jumped by 185%.
Uber noticed 36 bodily assault fatalities in 2021 and 2022 and a couple of,717 incidents of probably the most critical classes of sexual assault, based on the corporate’s most up-to-date security report. Regardless of a 22% decline in sexual assault and misconduct, there was a rise in deadly bodily assaults since its 2019-20 report.
State lawmakers in a number of states have tried to deal with rideshare security considerations with various levels of success.
Pending laws in New Jersey and Massachusetts goals to stop sexual assault and misconduct towards passengers.
The New Jersey measure would require rideshare firms to share data regarding sexual misconduct investigations right into a driver and would permit firms to ban drivers throughout an investigation. It stays in committee.
The invoice in Massachusetts, launched by Democratic state Sen. Rebecca Rausch, would create a selected felony penalty for the sexual assault of a passenger by a rideshare driver. The invoice additionally would deem any rideshare passenger incapable of consenting to any sexual contact throughout a experience. A listening to on the invoice passed off this month.
“We want to have the ability to make it possible for persons are protected and that individuals can belief these sorts of areas to be protected,” Rausch stated.
In Could, Florida Republican Gov. Ron DeSantis signed laws that creates felony penalties for impersonating a rideshare driver. Beginning July 1, the crime counts as a second-degree misdemeanor. Uber supported the laws.
However in Rhode Island, Lyft is pushing towards laws that will require fingerprinting as a part of felony background verify. Brendan Joyce, the Lyft public coverage supervisor, testified towards the measure in April, saying the fingerprinting requirement depends on the FBI’s Legal Justice Data System, which Joyce stated has incomplete information. He additionally asserted that fingerprint checks “disproportionately affect and have potential discriminatory results on communities of shade.” Uber additionally testified towards the proposal.
Rhode Island legislators launched one other measure that will stop folks beneath the age of 16 from utilizing a rideshare service alone. Each payments are being held for additional examine.
Driver protections
JC Muhammad, 57, has been a rideshare driver in and round Chicago since about 2016.
Now, he works full time as an organizer for faith-based organizations and teams that assist rideshare drivers, together with The Folks’s Union, a membership-driven group aimed toward supporting staff within the metropolis.
Muhammad was attacked by a passenger throughout a Lyft experience in 2022, he stated. The passenger requested to borrow Muhammad’s cellphone and opened its Money App. The passenger additionally hit him over the pinnacle twice, he stated, and threw a brick at his automotive, denting the aspect.
“I used to be indignant as hell,” Muhammad stated. “I actually wished to interact the child, however I stated, ‘No, let me get again in my automotive.’”
After sharing the incident with Lyft, the corporate responded by saying it could not match him with that passenger once more. However the one that rode with Muhammad didn’t match the profile of the one that initially requested the experience, he stated.
Muhammad additionally stated he couldn’t go to the police as a result of he didn’t know the id of the one that was in his automotive — and Lyft wouldn’t share the id of the account holder who ordered the Lyft.
Uber and Lyft prospects have the choice to confirm their account, however not everybody does, Muhammad stated.
“That provides us some measure of consolation, but it surely actually doesn’t do sufficient, particularly with regards to calling rides for different folks,” Muhammad stated. “The account holder will not be the precise passenger.”
Rideshare drivers throughout the nation — particularly these of shade — are continuously harassed, based on a 2023 report from the Strategic Organizing Middle. The middle is a coalition of labor unions representing greater than 2.5 million staff throughout the nation.
The survey of over 900 app-based rideshare drivers discovered the bulk had been verbally abused and greater than 1 / 4 of respondents have been threatened with bodily hurt. Practically 15% of the drivers have been grabbed, groped or hit, based on the report.
There have been a number of incidents in Chicago the place drivers are lured by a false account to a location the place they’re then robbed or attacked, stated Deana Rutherford, the communications supervisor on the Chicago Gig Alliance, a subset of The Folks’s Foyer.
“These drivers simply present up they usually don’t know who’s about to get into their automotive,” Rutherford stated. “And Uber doesn’t know who they’re both.”
To handle a few of the security and labor points drivers have been dealing with, the Chicago Metropolis Council started contemplating an ordinance backed by The Folks’s Foyer that will require passenger verification.
If handed, the ordinance would have additionally set a minimal wage for drivers, require firms to be extra clear about fares, have them disclose the small print of driver account deactivations and extra. Each Uber and Lyft initially opposed the ordinance. Uber warned the measure’s sponsor that the adjustments in pay charges would drive up prices for purchasers and power the corporate to chop 10,000 drivers, based on a letter Uber despatched to a metropolis alderman that was obtained by Stateline.
However Uber this month agreed to a deal that scraps Chicago’s ordinance in trade for the corporate’s assist for state laws that will permit rideshare drivers to unionize, the Chicago Solar Occasions reported.
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