Good communication is vital in property administration, and Rentec Direct makes it straightforward. If you talk with one vendor, many property house owners, or quite a few tenants, personalizing communications helps be certain that every recipient feels necessary and valued.
Nothing could make a tenant really feel extra like only a quantity than receiving a generic greeting, resembling “Pricey Occupant,” or a property proprietor who has entrusted you with their monetary investments receiving a communication that begins with “To Whom It Might Concern.” To not point out the time-consuming job of filling in repetitive info for bulk mailing and emails!
The Information Fields characteristic is included in all Rentec Direct property administration software program, permitting you to ship personalised emails, texts, letters, and notices to people or massive teams effortlessly.
How Information Fields Work
Information Fields act as seen placeholders in messages and kinds in Rentec Direct software program, holding a spot for particular info till the message will get despatched. As soon as despatched, the software program routinely retrieves the chosen info out of your software program to exchange the information subject.
When making a message template, type, or doc, simply put the information fields the place you need info to populate routinely. You possibly can personalize a variety of knowledge, together with names, addresses, particular lease particulars, and upkeep updates. If you ship message templates, letters, or notices that embrace knowledge fields to 1 individual or 1,000, every individual’s message will embrace info particular to them. Even higher, info accomplished utilizing Information Fields is present and up-to-date, lowering the chance of errors.
Communication alternatives can be found all through your software program.
Listed below are a number of on a regular basis use examples that show how Information Fields can prevent time by automating knowledge inhabitants:
- Welcome message templates
- Work orders – Emailing or texting upkeep updates by work orders to tenants, distributors, or property house owners
- Automated E mail Notification templates to Tenants –
- Overdue notices are despatched to tenants as soon as per week when accounts are overdue
- Recurring-Cost letting tenants know every time a brand new recurring cost has posted to their ledger (hire, pet payment, utilities)
- Prices – Every time a cost (apart from recurring) will get posted to their ledger (ie, late payment)
- Cost affirmation every time a fee will get posted to a tenant’s ledger
- Work order accomplished message to tenants
- Group Messaging
- Mailing authorized letters and bulk notices by the Mailing Supervisor
- Sending kinds, resembling a Residential Lease Settlement, Tenant Welcome Letter, and Eviction Discover, which will require a signature
- Communication with Leads about accessible properties
Let Information Fields Work For You
Information fields work the identical throughout all of Rentec Direct’s communication instruments.
There are a number of message templates accessible in Rentec Direct. You possibly can simply create new templates as wanted or edit an present one to make your messages private.
For instance, let’s take a look at the Welcome Tenant Message template, an ideal approach to welcome every new tenant with a personalised message and embrace any useful directions, firm contact info, guidelines, insurance policies, and required language. Guaranteeing all tenants obtain the identical messaging. The next steps will present you how one can edit the template as soon as and proceed utilizing it for all new tenants.
Modifying the Welcome Message Template
In your Rentec Direct account:
- Click on on Settings
- Below Program, click on on Message Templates
- Click on on New Tenant Welcome Letter (template)
- Spotlight a bit to get replaced by knowledge fields, or place the cursor the place you wish to add an information subject.
- Click on on the Information Fields dropdown, then hover over the topic to see the information subject choices
Examples:
- Add a Date and Tenant Title by inserting the cursor on the web page, then clicking on Information Fields, hovering over the sector, and deciding on your possibility
- Add your Firm contact info
When every tenant receives the letter, it would show the present date and their identify.
The place Can Information Fields Be Used?
Rentec Direct property administration software program offers a number of channels for speaking with tenants, leads, distributors, and house owners.
Right here’s an inventory of a number of the messaging choices when knowledge fields may be useful; you will discover out extra particulars within the Rentec Direct Information Base:
- E mail Tenants, Distributors, and House owners
- Sending Textual content Messages to tenants, distributors, and house owners
- Sending Emails and Texts from Work Orders to tenants and distributors
- Automated E mail Notifications to tenants concerning hire due, overdue, fee obtained, and work order standing
- Ship Letters and Notices with the Licensed Mailing Supervisor with PostGrid direct mailing service
- Types, Leases, Agreements, and Eviction Notices as paperwork or for signature
- Customise automated notifications by Creating E mail and Textual content Messaging Templates
- Add messages to statements and receipts in Accounting Defaults
Closing Ideas
Utilizing knowledge fields for communications in Rentec Direct saves you time, reduces the chance of errors, and will even elicit a faster response. Attempt utilizing knowledge fields in your messaging and see how easy and efficient they are often for you.
Take a look at the System Updates and Information & Suggestions in your Abstract web page to see the most recent Rentec Direct options and industry-related matters, or subscribe to the Rentec Direct Weblog and have updates delivered on to your inbox.
Counsel a Characteristic
Our objective is all the time to make your duties as a landlord, property supervisor, or actual property investor less complicated, faster, and extra environment friendly. One of many methods we accomplish that is by viewing invaluable suggestions and enter from our superior shoppers. If there’s something you wish to see added to boost your Rentec Direct expertise, please ship your concepts and ideas to success@rentecdirect.com.
About Rentec Direct
Rentec Direct delivers industry-leading property administration software program and tenant screening options to actual property professionals. Key options embrace on-line hire funds, a cellular app and tenant portal, emptiness itemizing syndication, and accounting instruments. Based in 2007, Rentec Direct is the third-largest software program supplier in its sector and is persistently the highest-rated by traders, landlords, and property managers. Acknowledged on the Inc. 5000 checklist of fastest-growing personal corporations for 9 consecutive years, Rentec Direct was additionally named Actual Property Firm of the 12 months within the 2025 American Enterprise Awards and listed among the many U.S. Chamber of Commerce’s High 100 Small Companies. rentecdirect.com
