This publish is a part of a sequence sponsored by EZLynx.
When most individuals consider EZLynx, the comparative ranking system is commonly the very first thing that involves thoughts—and for good cause. As a market-leading private traces comparative rater, it affords entry to a broad vary of merchandise and permits brokers to generate prompt quotes from over 330 carriers throughout 48 states.
Whereas quick and correct quoting is a serious energy, EZLynx is greater than only a rater. Companies that use it solely for quoting could also be lacking out on quite a lot of instruments designed to streamline operations, enhance communication, and improve total effectivity.
Listed below are 4 methods the EZLynx company administration system goes past quoting that can assist you run a better, extra linked company.
1. Smarter Lead and Gross sales Administration
Monitoring the shopper journey after a quote is distributed will be difficult—particularly once you’re managing leads manually or throughout a number of platforms. EZLynx simplifies this course of by bringing each facet of lead monitoring into one centralized system. You’ll be able to simply comply with prospects via every stage of the gross sales funnel—from new leads and preliminary contact to quoting, coverage evaluate, and eventually, conversion into loyal shoppers.
You not have to handle scattered spreadsheets or siloed CRMs. All shopper interactions and gross sales progress are tracked throughout the platform, providing higher oversight and improved accountability throughout your crew.
EZLynx additionally leverages your current quote and coverage knowledge to uncover new alternatives. It helps you determine the place you possibly can recapture misplaced enterprise, comply with up on unconverted quotes, and uncover cross-sell potential, guaranteeing you get essentially the most worth from the info that’s saved in your administration system.
2. Automated Touchpoints That Construct Loyalty
EZLynx makes it straightforward to satisfy shoppers the place they’re: proper on their cell units. While you want a quicker response, you possibly can ship fast and clear textual content messages to shoppers straight from the administration system to make communication extra rapid and handy. EZLynx additionally consists of advertising instruments like drip e mail campaigns that allow you to schedule customized messages for coverage renewals, birthdays, weddings, graduations and different necessary milestones. These automated emails assist your company keep prime of thoughts with out additional effort and present shoppers you care, even once they’re not reaching out.
While you’re sending e mail campaigns with a advertising or promotional focus, EZLynx’s built-in reporting instruments allow you to observe efficiency. You’ll be able to see whether or not your messages are resonating with shoppers and regulate your method as wanted. Over time, this lets you ship extra customized and efficient communication that helps construct stronger shopper relationships.
3. Proactive, Organized Renewal Administration
Renewals could be a main supply of stress once you’re attempting to develop your small business and handle the various shifting elements that include constructing an company. Manually monitoring renewal dates, figuring out shoppers most in danger, and organizing priorities can really feel overwhelming and result in missed particulars, pricey errors, and finally misplaced enterprise.
EZLynx’s automated renewal administration capabilities allow you to keep forward by figuring out upcoming renewals and clearly displaying you which ones shoppers are most in danger for important premium modifications, so you realize precisely the place to prioritize your time. The administration system highlights high-risk renewals, permitting you to succeed in out earlier than shoppers even ask for assist or start buying round. When it’s time to evaluate choices, EZLynx delivers a transparent abstract of every coverage together with the insurance coverage firm’s renewal provide, arming you with all the things it is advisable to have knowledgeable conversations with shoppers that construct belief.
4. 24/7 Consumer Self-Service Entry
Your time is effective. It’s higher spent addressing complicated shopper wants, not getting slowed down by administrative duties. On the identical time, shoppers anticipate to entry their insurance coverage data at any time when they want it. As an alternative of your crew spending time sending certificates of insurance coverage, ID playing cards, or processing private data updates and coverage change requests, shoppers can now care for these duties themselves utilizing EZLynx’s shopper portal.
It’s a win-win: shoppers get the service they want once they want it, and your company eliminates the small however time-consuming duties that may add up shortly all through the day. The result’s fewer disruptions to your workflow and a greater expertise to your shoppers.
Unlock the Full Potential of EZLynx for Your Company
When you’re trying to higher handle your gross sales pipeline, improve shopper communication, keep forward of renewals, and supply extra handy service entry, it could be time to discover the total suite of EZLynx instruments.
From monitoring leads and managing renewals proactively, to automating customized shopper communications and enabling self-service entry, EZLynx frees up your time so you possibly can concentrate on rising your small business and delivering distinctive service.
Crucial insurance coverage information,in your inbox each enterprise day.
Get the insurance coverage business’s trusted e-newsletter