258

Insights from an unique CXOToday interview on pioneering residential facility administration

In a current in‑depth interview with CXOToday, San Banerjee—Co‑Founder and CEO of ADDA—shares the inspiring journey and mission behind ADDA’s society administration software program. From humble beginnings in Bangalore to a world footprint spanning India, the UAE, the USA, and past, ADDA has redefined house group apps by weaving collectively communication, safety, facility administration, and accounting right into a single, advert‑free ecosystem.

Founding Mission & Journey

When requested about ADDA’s founding mission and journey, San talked about:

“I spotted that residential communities typically felt like inefficient, disconnected islands. ADDA was born to bridge these gaps—connecting neighbors, committee members, and workers for a handy and safe dwelling expertise.”

ADDA’s evolution highlights:

2013: Launch of the ADDA cellular app, redefining house administration techniques.
2021: Introduction of ADDABooks, a devoted housing society accounting software program for committee treasurers.
World Growth: From Bangalore to 80+ Indian cities, then Dubai, Singapore, Mauritius, and the USA.
Scale & Affect: 2.1 million customers, ₹5 lakh crore Invoices Will get Raised EVERY QUARTER, 150 Million Customer, Parcel Entries, and billions of group interactions per yr.

Automation, Information Analytics & AI

When requested how ADDA stays forward with automation, knowledge analytics, and AI, San talked about:

“Innovation is at our core. We automate handbook duties so committees can deal with resident expertise and strategic initiatives.”

Key AI‑pushed options embrace:

AI‑Powered Helpdesk & Grievance Administration: Auto‑categorizes tickets, routes them immediately, and supplies actual‑time standing updates for transparency.
AI Bill Extractor: Scans vendor invoices, extracts important knowledge into ADDABooks—decreasing processing time from hours to minutes.
Developer Dashboards: Leverages classification algorithms to mine knowledge throughout communities, detect anomalies early, and advocate proactive actions.

Distinctive Differentiator: Zero Advertisements & Zero Spam

When requested about what units ADDA other than opponents, San talked about:

“Our zero‑adverts, zero‑spam coverage ensures person privateness and cybersecurity—in contrast to advert‑supported platforms that threat knowledge publicity.”

ADDA’s USP options:

Advert‑Free Expertise: No intrusive banners or knowledge mining—100% deal with group administration.
Zero Spam Assure: Protects residents and committee members from phishing and undesirable messages.
Trusted Accounting: Over 200 skilled Housing Society Accounting Service Suppliers completely use ADDABooks.

World Affect

When requested about ADDA’s impression throughout markets, San talked about:

“Even in superior markets just like the USA and UAE, there was no unified platform combining sturdy backend instruments with a pleasant resident app. ADDA fills that hole.”

ADDA Latest Highlights:

Iconic Shoppers: Princess Tower in Dubai, luxurious estates in Singapore and Mauritius, and prime Indian builders reminiscent of DLF, Status, and Sobha.
Improvements: Just lately launched hero options like AI Bill Extractor, Neighborhood WhatsApp Teams & On-line Poll.

Market Challenges & Traits

When requested about market challenges and developments, San talked about:

“Freebie‑pushed advert fashions erode person belief. Communities now demand severe, subscription‑based mostly ERP instruments.”

Present developments:

Privateness First: Abroad associations prioritize knowledge safety—driving adoption of advert‑free platforms.
Subscription Mannequin Development: India’s housing society software program phase is projected to achieve $4 billion by 2030, favoring clear, subscription‑based mostly enterprise fashions.

You may take a look at full interview right here: https://cxotoday.com/interviews/adda-pioneering-technology-in-residential-facility-management/